Privacy Policy
This privacy policy explains how TINNICARE ANDROID APP processes your personal information and what your rights are in relation to TINNICARE ANDROID APP Tinnitus collection, processing and retention of your personal data. Please notice that if you have received a specific privacy notice from TINNICARE ANDROID APP (e.g. when using TINNICARE ANDROID APP services), we kindly refer you to read that notice for the specific information related to the solution you are using.
Your privacy is important to TINNICARE ANDROID APP. TINNICARE ANDROID APP supports the protection of your privacy and the principles of disclosure and fair information practices. TINNICARE ANDROID APP respects your privacy choices. If you share personal information with TINNICARE ANDROID APP for Tinnitus management, the information will be treated according to this policy. The TINNICARE ANDROID APP privacy policy covers TINNICARE ANDROID APP Tinnitus website(s) and apps. TINNICARE ANDROID APP encourages you to read this privacy policy.
Personal data we collect about you
When using the term “personal data” in this policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we possess. Your personal data may include for example your name, your contact details, information relating to Your experiences with Tinnitus or information on how you use TINNICARE ANDROID APP or how you interact with us.
We may collect and process the following categories of information about you:
Overview
A) Contact details : When you take an online TINNICARE ANDROID APP test we may ask for your name, telephone number and email address to be able to contact you. If you create an account on our TINNICARE ANDROID APP we will also ask for your address, to be able to send the products to you.
B) Tinnitus Assessment tests : In order to perform Tinnitus assessment tests, contacting you by means of any communication methods (including phone, email, direct mail etc.), to discuss test results, Tinnitus care, we will ask for your consent to collect and process contact details about you and the result from your Tinnitus Assessment test. It will also include a right to share the data with Principal Investigator of the project and all professional involved in the research project and ICMR.
C) In order to manufacture, deliver and repair TINNIPATCH DEVICE we may register information such as serial number, fittings, audiograms and contact information about you if provided by you.
D) User IDs and Passwords : Provides you with access to your profile areas on our web shops or other digital applications (on websites).
E) The communications you exchange with us, e.g. emails, letters, calls, messages or our online chat service
Used to raise and respond to issues and inquiries of all types.
F) Information about payments : We will not have access to your payment details.
G) TINNICARE ANDROID APP Internet Protocol Reporting : TINNICARE ANDROID APP uses your IP (Internet Protocol) address to monitor web site traffic and to help diagnose problems with our server. We do not use IP addresses to personally identify users.
H) Use of data cookies : We kindly refer you to our Cookie policy. You can find the Cookie policy on our websites.
I) Apps : When you download the app and use the app, TINNICARE ANDROID APP may collect information about device specific information such as your mobile device unique device id, the type of mobile device you use, the ip address of your mobile device, Bluetooth name, Bluetooth mac address and your mobile operating system.
J) Additional personal data we collect about you : We collect and process only the information necessary to be able to contact and/or follow up with you to maintain the professional relationship and to deliver the agreed customer service level.
Apps for use with wireless
TINNICARE ANDROID APP
In general, TINNICARE ANDROID APP collects aggregated, non-personally identifiable data across all the active app users by analysing how the application features are used in general. This could be information about how extensively a feature is used and when the feature is typically activated. Also, we can tell if the volume bar is used by a majority of all users but we are not tracking your individual use of the volume bar.
Our apps will allow you to receive firmware updates, remote fine tuning services and receiving customer services, to get the most out of your TINNICARE ANDROID APP. If this is the case, we will be asking for your acceptance when installing the app. Use of the app is optional and gives you the added benefit and flexibility of being able to receive firmware updates etc., but as a result of this, some of your personal information will need to be processed in the manner described below. By using the app, you will be allowing us to access and process the information below about you and your use of the app: The software version, TINNICARE ANDROID APP settings, the length of time you use your TINNICARE ANDROID APP, device type information and technical log information and the location (when you have accepted the GPS-enabled services).
If you withdraw your consent you will not be able to receive firmware updates for your hearing instrument via the app. If you withdraw your consent to receive remote fine tuning services, you will not be able to use this service. If you are using the location service, you are free to switch off the location and GPS function on your mobile device at any time and prevent the collection and processing of this information.bluetooth mac address and your mobile operating system.
We may collect and process the following categories of information about you as a heath care professional:
Customer Relations and Service Management
To professionally manage our customer and partner relations, we record the date, contact data, purpose and agreed outcomes of meetings and events with customers and partners. In addition, we store information about TINNICARE ANDROID APP product’s service provided to customers based on enquires from customers and partners when related to TINNICARE ANDROID APP product quality and product application.
Training
To enable professional use of TINNICARE ANDROID APP products and deliver training qualified by third party as merited continued medical education, we store customer’s contact name, date and content of training provided.
Collection of personal data
We collect your personal data from the following source(s):a)directly from you, such as the information you enter the app or other forms or information you provide to TINNICARE ANDROID APP through our websites or oral communication;
b) directly from the apps and the use of the websites.
Purposes and legal basis for processing of personal data
We collect your personal data from the following source(s):TINNICARE ANDROID APP limits its collection, storing and processing of personal data to situations where a specific purpose exists. With reference to the EU General Data Protection Regulation (GDPR), we have listed the most relevant purposes and some of our activities associated with the purposes.
Recipients of personal data
TINNICARE ANDROID APP will generally limit sharing your personal data and always only to the extent necessary. However, we might share your personal information with:
- ICMR and Health Care Professionals part of the project
- Service providers
- Technical support
- Web space providers
- Analytics providers
- Supply services
- Professionals from Narayana Medical College, Nellore
- Professionals from Narayana Engineering College, Nellore
- Professionals from ACSR Govt. Medical College, Nellore
- Professionals from National Institute of Speech and Hearing, Trivandrum
- Professionals from NFOSOFT, Hyderabad
- To the extent TINNICARE ANDROID APP will not disclose or transfer your personal data to third parties who may use your personal data for their own purposes, such disclosure or transfer will only take place if it is in accordance with applicable law or with prior consent obtained from you.
- From time to time authorized third parties may need access to some of your personal information. For example, if TINNICARE ANDROID APP ships something to you, it is necessary to provide your name and address to a shipping company. We strictly limit third party access and use of your personal information.
- We may share aggregated information publicly and with organizations of ICMR which could be publishers, advertisers or connected sites. For example, we may share aggregated information publicly to display trends about the general use of our applications.
- If TINNICARE ANDROID APP is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of the mobile application information and give affected users notice before information is transferred or becomes subject to a different privacy policy.
Retention policy
Your personal information will be stored for as long as it is necessary in order to fulfil the purposes described above and comply with minimum retention periods under applicable law.
Withdrawal of consent
We hereby inform you, that when the processing of your personal data is based on your consent, you may withdraw your consent at any time. However, please note that this does not affect TINNICARE ANDROID APP processing of your personal data prior to withdrawal of your consent.
Opting out, uninstall apps and unsubscribe
We provide users the opportunity to opt out of receiving any further communications from TINNICARE ANDROID APP when they receive distributions via e-mail. TINNICARE ANDROID APP also gives users the option of contacting them at any time to remove their information from our database or to stop receiving future electronic distributions.
You can stop all collection of information by the app easily by uninstalling the app and surrendering the TINNIPATCH Device supplied to you as part of the program. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. If you uninstall the app all future collection of information by TINNICARE ANDROID APP will stop through the app.
Your rights
As the data subject we would like to inform that TINNICARE ANDROID APP has taken all necessary and adequate steps in order to protect your personal data and ensure your rights. Please note, that there may be more conditions or limitations to these rights than stated below.
Right of access : You have the right to request access to any personal data which we have processed about you and additional information in relation to the processing.
Right to rectification : You have the right to get inaccurate personal data that we have stored about you rectified. That includes completion of incomplete personal data.
Right to erasure (right to be forgotten) : Under certain circumstances, you have the right to erasure, which means that upon your request, we will erase stored personal data about you.
Right to object : Under certain circumstances, you have the right to object at any time to our processing of personal data about you. In particular, you have an unconditional right to object to the processing of your personal data for direct marketing purposes.
Right to restriction : Under certain circumstances you have the right to restrict our processing of personal data about you.
Right to data portability : Under certain circumstances, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format, and the right to have your personal data transferred to another data controller.
Security measures
TINNICARE ANDROID APP protects the personal information you make available to us.
It is TINNICARE ANDROID APP wish to make you feel confident and informed when using our website and app
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
Filing of complaint
- If you wish to file a complaint regarding TINNICARE ANDROID APP processing of your personal data, please contact our Principal Investigator.
- Please note that you are also entitled to contact the ICMR in case of complaints that we are not able to resolve.
Dr V Krishna Chaitanya
Professor and Head – Department of ENT,
Narayana Medical College, Nellore
Principal Investigator – ICMR Extramural ADHOC Project No 14117/2021
Telephone number: +91 996 333 7475
Email address: drvkc.tinnitus@gmail.com
Changes to the privacy policy:
This privacy policy will be updated on a regular basis and when necessary due to changes in applicable law. The privacy policy will always include information on the effective date of the latest version. We will post any privacy policy changes on the TINNICARE ANDROID APP or webpage and notify you by updating this privacy policy as part of a general application update. If the changes of this privacy policy are regarded as material and significant, you will be expressly informed hereof.